Value Of Your Words

Businesses are made out of values. If you have values in you, you would not falter much. You need to remember that if you do not value your words, no body & I repeat nobody will value it. As I had expressed in one of my articles that we should keep our promises low and deliver high to our customers, so should you be with your commitments. When we do not promise or promise low and deliver better - be it in packaging, timing, value wise or in whatever way,  customers will be delighted by you. In a similar way, you need to weigh every word of yours. And for doing this, you need to remember a rule. A rule which will keep you in good stead. Never announce anything whenever you are very happy or very angry. Normally these are the times when we do not speak, but our emotions speak. And with our emotions, sometimes we spell out such a thing that you may not be able to honor. You may regret. Like in a recently concluded Test Cricket series with Australia, Virat Kohli did manage to comment that now he is not friends with Australian cricketers. He had to anyway say later that his comments were blown out of proportion. 

Likewise, when we are very happy, we tend to promise a few things. I advise not to do so. When you think back logically, you may lament on your decision to give a certain privilege or certain thing to someone. Do not let your emotions to take control of you and announce something, which you cannot honor. If you are to go back on your words, people will notice that you do not do what you say. In short, you do not value your own words. And people who do not value their own words, cannot win confidence of people. Whenever you think of such a announcement, just keep that thing in your mind, think over it and then if you find it okay, announce it.